Shipping policy
WE CURRENTLY ONLY SHIP TO THE UK. SORRY FOR ANY INCONVIENCES.
1. Shipping Methods
We offer the following shipping methods for your convenience:
- Standard Shipping: Orders are typically delivered within 3-7 business days after processing, depending on your location.
- Express Shipping: For faster delivery, choose express shipping, and your order will arrive within 2-3 business days after processing.
2. Processing Time
Orders are usually processed and shipped within 1-2 business days of order placement. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected and the destination of your order. You can view the shipping cost during the checkout process before confirming your order.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment.
5. Delivery Addresses
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for items delivered to incorrect addresses provided by the customer.
6. Delays and Issues
While we make every effort to ensure timely and accurate delivery, there may be circumstances beyond our control, such as extreme weather, natural disasters, or carrier-related issues, that could cause shipping delays. In such cases, we will do our best to keep you informed and resolve any issues that may arise.
7. Returns and Refunds for Shipping
If you have concerns or issues related to shipping, please review our Return Policy for information on returns, refunds, and exchanges.
8. Contact Information
If you have any questions or require assistance with your order or shipping, please don't hesitate to contact our customer support team at smless.shop@gmail.com - We appreciate your business and will do our best to ensure a smooth and pleasant shopping experience.
9. Policy Updates
We may update our shipping policy from time to time to reflect changes in our business or to comply with legal requirements. Please review this policy periodically for any updates.
Last updated: 05/11/2023